FREQUENTLY ASKED QUESTIONS

COT ( COST OF TRANSFER )

The C.O.T. code you desire is a Cost of Transfer. This is needed to complete a transfer in many circumstances, especially when you’re on a high priority account known as Business Gold. You should contact us for assistance in any transfers of money. A Cost of Transfer is needed to complete international wire transfers.

Generally you need to have the routing number or code of the bank to receive funds plus the name or account number of the recipient account at that bank in order to complete an interbank wire transfer of funds, but when this code request pops up from TB then it means you’re running a Business Gold account. Read more

      CLICK HERE TO PURCHASE COT CODE ONLINE OR CONTACT US FOR OTHER PAYMENT OPTIONS

HOW TO SECURE YOURSELF

FIVE WAYS TO PROTECT YOURSELF FROM CREDIT CARD FRAUD

Making purchases with your credit card is convenient and very safe. In the event of credit card fraud or a stolen credit card, there are steps you can take to erase fraudulent charges and protect your money. It pays to be vigilant in the use of your card — here are 5 ways to greatly reduce the chance you’ll be affected by credit card fraud. Read more

WHAT IS BUSINESS GOLD ACCOUNT

With FBgold, you have a FBgold Relationship Manager and a TB Personal Wealth Management Financial Advisor collaborating to provide you with integrated, personalized financial guidance. Read more

APPLY FOR A CARD

  • 1. Overview
  • 2. Personal Information
  • 3. Application Confirmation

It will take 3-5 minutes to complete this application.
If approved, you will receive correspondence in the mail within
7-10 business days.

Please read the information HERE

WHO WE ARE AND OUR MISSION

Frederick County Bank is an independently owned community bank founded in 2003.  It was created by the Fredrick John Family, specifically to bring highly personalized, responsive banking services to Fredrick’s families and businesses — the kind of personal attention that only a locally owned and managed bank can provide.

Today, TB has locations throughout Manitoba area and partners in Mexico and has become an integral part of the community, supporting charities, non-profit organizations and programs through donations, sponsorship and TB employee volunteerism. Our values include a belief in public-spiritedness so strong that we have a dedicated Community Action Committee to identify volunteer opportunities and encourage employees to participate in service-related activities. Read more

TRANSFER ACCOUNT TO Castle First Bank

We want to be your bank.  And we’ll start by showing you how our outstanding personalized customer service works.  If you’re ready to make the switch, we’ll take care of the process for you.  Just come into any TB bank center and tell us “I’m ready to switch!”  Bring the following items with you and we’ll take it all from there.

  1. Your current bank account numbers or most recent bank statement.
  2. A list of all direct deposits associated with your current account including payroll deposits, Social Security or any other income.
  3. A list of automatic debits or online bill payments such as utilities, mortgages, car payments, credit card companies, subscription services, Internet service providers, charitable organizations or other companies.
  4. Your personal information including proof of identity as required by law to open a new deposit account, your full name, date of birth and Social Security or Taxpayer Identification Number.

Welcome! We look forward to helping you make a smooth account transfer and serving you as an TB customer.

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CONTACT CUSTOMER SUPPORT

enquiry@transcorpbank.com